Autonomous AI Customer Support Agent
Express + TypeScript runtime executing multi-step server-side tool calling, policy investigations, inventory deductions, and human-in-the-loop approvals.
Supported Autonomous Support Workflows
Auto-Resolution
Damaged Item Replacement
Agent verifies delivered within 7 days, checks inventory stock, and decrements stock by 1 atomically.
Try ORD-1001 scenario →
Support Approval Tier
High-Value Refund Review
Refunds above ₹2,000 create a pending action and place the ticket in Awaiting Approval for human support.
Try ORD-1002 scenario →
Interactive Inquiry
Needs Information Flow
When key order details are missing, the agent asks clarifying questions, moving ticket to Needs Information.
Try missing-order scenario →